As a (Senior) Operations Manager - BESS & Trading, you will be part of our fast-moving Operations team - a group of sharp, hands-on professionals who ensure our platform performs in the real world. We currently manage a small but rapidly growing number of BESS assets, and plan to scale to dozens across Europe by 2026.

What you will do:

• Own the BESS asset lifecycle 
  Ensure smooth go-lives, stable performance, and full regulatory compliance

• Monitor performance in real-time
  Keep a close eye on real-time asset performance and take swift action when issues arise. This also includes participation in regular on-call rotations—always supported by an experienced software development counterpart

• Solve problems fast and cross-functionally
  Lead structured root cause analyses with internal teams and work with partners to resolve issues quickly

• Improve what’s not yet optimal
  Spot recurring problems, suggest fixes, and optimize system setups and data workflows

• Build and maintain clear, actionable documentation
  Ensure scalability, consistency, and audit readiness through actionable playbooks and operations documentations

• Work closely with ops, product, and tech to shape the future of our systems
  Help shape our trading and operations platform by ensuring the right tools and processes are in place as we scale
  
  

This Role Gives You Impact and Opportunity

• You’ll have a real-world impact
  Every improvement you implement helps us run better, serve clients better, and decarbonize faster

• You’ll help build, not just operate
  We’re scaling fast—you’ll shape new standards, not inherit outdated ones

• You’ll grow with us
  This role gives you deep visibility across tech, product, and operations—opening doors to further grow into expert or leadership functions as we scale

We’re looking for someone who is deeply proactive and accountable - someone who doesn’t just identify problems but owns them, and is energized by bringing clarity and progress to complexity.

Mandatory Requirements

• A degree or equivalent in Engineering, Energy Systems, Physics, or a related field

• 3+ years in (energy/trading) operations, technical customer support or solutions engineering

• Hands-on experience using dashboards and monitoring tools to track asset performance and identify anomalies in real time

• Proven ability to drive outcomes through close collaboration with engineering and product teams

• Solid understanding of–or strong willingness to quickly learn–energy asset behavior, grid regulations, and energy trading mechanisms

• Strong problem-solving skills and a proactive, ownership-driven mindset

• Business proficiency (C1+) in English and German

Skills to Set You Apart

• Experience managing external technical partners (e.g., TSOs, OEMs, service providers)

• Operational compliance know-how in the energy or critical infrastructure sector (e.g. REMIT, KRITIS/NIS2)

• Experience working with or implementing structured customer support/ticketing and/or incident management systems (e.g., Jira Service Management, Zendesk, Pager Duty, etc.)

• Ability to understand and work with basic code (e.g., Python, SQL) to support debugging, automation, or configuration tasks

This role may not be a fit for you if…

• You prefer routine over dynamic work environments

• You avoid cross-team work or don’t enjoy managing operational ambiguity

• You shy away from technical topics and hands-on systems work

• Competitive Compensation Package: Including salary, benefits and virtual share options

• Professional Development: Annual development budget of 3,000 € for coachings, training, books, etc.

• Health & Sport Subsidy: Company subsidised sports facilities membership

• Public Transportation Subsidy: Monthly subsidy to your public transport ticket

• Lunch/Dinner Allowance Vouchers: Allowance for meals on working days as digital meal vouchers

• Work Equipment: MacBook or Windows Laptop and ergonomic workplace

• Regular Team Events: Knowledge Sessions, Afterwork, Sports, Offsites, Halloween, Pride Month, etc.

Timo Scholz - Head of Operations - LinkedIn profile link

Hi there!
My name is Timo, and I’m the Head of Operations at Entrix. Together with my team, I’m responsible for everything that keeps our customers and assets running smoothly—from ensuring a great customer experience to managing the day-to-day operational details. We’re excited to grow and would love to see your application!

What drives me is building efficient processes and resilient teams that can deliver excellence at scale. At Entrix, Operations sits at the heart of the business—we turn ideas and technology into real-world impact by ensuring our solutions perform reliably for our customers every day.

I believe in ownership, accountability, and working as one team. Transparency, trust, and continuous improvement are the principles I lead by. My goal is to create a space where people feel empowered to contribute, grow, and make a difference.

If you’re passionate about driving meaningful change in the energy space and thrive in a dynamic environment, we’d be thrilled to have you on board.

Let’s make the energy transition real—together.